The Mission Statement of the Tax Resolution Blog?

We created the Tax Problem Resolution Blog to aid the average person to become more discerning buyers of tax resolution and tax representation services. Please read the index of articles below to learn more about the tax resolution industry and to assist you in solving your specific tax problem.

Jay Freeborne, Enrolled Agent at Washington Tax Services, open for business since 1989



If you have already been ripped off by one of these companies:  try our strategy for getting a refund here:  Getting Money Back from Tax Relief Companies

1. Tax Group Center, offices in Calabasas, CA and Post Falls Idaho, May 2008
(formerly known also as  Progressive Tax Group, San Francisco, CA , Innovative Tax Relief (California)) or Urgent Tax Care.)

The original company in this web of tax relief companies was Innovative Tax Relief which is now out of business  BCA/BBB - Innovative -- Their next creation was Progressive -- whose BBB record is self-explanatory:   BBB/BCA - Progressive Tax Group   These two companies Innovative and Progressive are apparently NOW CLOSED.

Since 2008 - there seems to be one remaining company:  Tax Group Center whose BBB record rates a "D" for Calabasas:  BBB Rating - Tax Group Center and their Idaho office - UNRATED:  BBB - Tax Group Center Idaho (the Idaho company was also previously named Urgent Tax Care).  The BBB recently removed Tax Group Center's "accreditation."

Regarding the now deceased Progressive, I did speak with a poker professional who had invested $7500.00 in Progressive within six months-- no results and Progressive wanted him to pay more.  Ouch.   ANOTHER UPDATE:   Their sales people charged another person I encountered three separate fees (all entirely new ones) within 45 days.   They seem to look for reasons to get more money out of people.  Danger.   There is also a James Phan who has his fingerprints on these companies:   my understanding is he is an attorney.

Update: October 1, 2013

A representative at Tax Group Center told a gentleman with $90,000 annual income who owed the IRS about $12,000 - that he would be able to get a settlement for him - due to his 62 year old age - for about $1200.   Their fee to help him?  $4000.00.  Scary scary stuff people.  Tax Group Center, what's up?  You really have staff members that would sell this garbage? Hello? 

In Tax Group Center's defense - they're still in business!  But with their previous trail of now dead companies and their D rating at the BBB...we are sensing that they still are putting sales over customer service.  One would think that after 2 dead companies that they would get the third company (Tax Group Center) right?!

2. Clear Creek Tax Consulting, Inc., Louisville, CO., Greenville, SC (sales office only)  and Charlotte, NC (sales office only) March, 2005 -- TAX LIEN CALLER

Clear Creek like it's progenitor-- Omni in Colorado - does a lot of marketing by cold calling tax liens.  The telemarketing office seems to be located in South Carolina and the service office in Colorado - but I think Colorado also has some sales/telemarketers as well.

I want to preface by saying that Clear Creek is NOT a fly by night company.  Kudos must be given to them for their decent length of time in the business AND a verifiable process of providing services to their paid customers.    However, Clear Creek is a company in which you want to GET THE FEE FOR THEIR SERVICES IN WRITING BEFORE HIRING THEM!  You definitely want to read the fine print.   Because these folks habitually charge MORE MONEY as the case goes along - for what seems to be any reason they can find.  And not just a little money.  A lot!  And that, in essence, is why they are in the not recommended section.

Here are a couple of real live stories from people who we've met who hired Clear Creek:

Fall 2010 , we spoke to someone who paid the company $3500.00 but is NOW being pursued for another $3500.00 due to her receiving a Notice of Intent to Levy.  An "Intent to Levy" is a letter that one should expect from a client - not a surprise - that should warrant an extra fee.  That's absurd.

June 2011 -- Just spoke with guy who hired them - he paid them $2550 in April to do an Offer in Compromise and get him out of collections and now they are asking for another $2550.00.   The client lost my name (I offered the service to him for $1500.00 originally).  Then he found my blog after googling Clear Creek Tax a couple of months later.

UPDATE May 2012 --Looks like the new sales pitch to businesses for Clear Creek by their telemarketers is a threat that the IRS is going to LIQUIDATE your business!  This is a fear tactic and 95% not based in reality.  The same telemarketer told a client of mine that only an Attorney can appeal an action of a Revenue Officer saying that an Enrolled Agent CANNOT appeal to a Group Manager.  This is also an OUTRIGHT FALSEHOOD.

UPDATE May 2012 --  My opinion of Clear Creek really hit a low when I got off the phone with a business who paid them $20,000 to handle a 941 tax issue and NOW they were asking for another $5,000!!!  They had him pay basically $5,000 every 3 months to handle his case over one year.  The client called us after they issued him a bill for another $5,000.   Looking at the case our staff would have charged $4000 max. for the entire case. Ouch.

Update August 2013 -- I am talking to a guy -- who has paid Clear Creek $13,000 to resolve his $55,000 1040 issue -- the case isn't done.  Guess what?  They're asking him for another $2500 to do the case.  Attorney Generals? Hello? Where are you?

On a final note - I was told that one of their competitors in Colorado placed an injunction against them to simply "tell the truth" in response to recorded evidence that their telemarketers/salespeople were making stuff up.  With all of the above said - their BBB record - which might tell the story better than anything written here -- 102 complaints and a C minus rating (which is in grade inflated Colorado - probably a F rating anywhere else) -BBB record 

Update January 2014 --  I will quote a fellow tax professional verbatim -- " Thought I would relay this story to you regarding the Tax Group Center.  Yesterday I was doing an initial consultation with a potential client who were interested in an Offer in Compromise.  They owed the IRS $38,000.  They were collectible at about $3,000 per month, own a cottage on a lake in Northern Michigan with a FMV of $70,000 with no mortgage, and they have a IRA with a value of $100,000.  He was 62, she was 58. 

When I told them they did not qualify for an offer, they stated that they had been on the phone with Tax Group Center who told them that Tax Group Center would get them an Offer and that the fee was $5,000.00."
In 2013 - Clear Creek has also been running ads as which claims to sell Tax Help for Flat Fees.

3. Tax Results, Clinton Township, MI, June 2010
Hey no offense to these guys - but getting a C minus rating at the BBB after being in business for less than three years is not a very good sign:  BBB record  Aside from the concerns of that record - these guys have a nice marketing presentation and an enviable name: Tax Results.  I wish them the best but I can't recommend a new company that has not handled complaints like their BBB record shows that they have.  Their website:

4.  Wall and Associates - Blacksburg, Virginia , August 2001

Wall and Associates has built a very large tax representation business largely thru marketing on Yellow Pages.     We created a separate page for Wall and Associates as it is pretty long  - CLICK HERE FOR LINK.  By our latest account, Wall has affiliates or sales representatives in the following locations:

510 Plaza, New York City, NY
Indianapolis, IN
Columbia, SC,
Des Moines, IA,
Paradise Valley, Arizona
Pittsburgh, PA
Federal Way, Washington
Miami, FL
Dallas, TX

5. Consumer Tax Relief, December 2010, Irvine, CA with sales offices also in Sacramento, CA and Florida

Spoke to an ex-employee of the firm who indicated that customers were neglected for months before any action was taken on their behalf.  The "customer service" department apparently fields calls from angry customers all day instead of focusing on customer service.

This company has exploded in sales volume -- focusing on internet marketing largely. 

I have been told that 10% of their clients pay more than $7000 fees
60% of their clients pay between $4000 to $6000 fees
and the remaining clients pay less than $4000 (or about 30%)

There were at least two Enrolled Agents on staff handling thousands of customers - big problem there -- totally understaffed.

Not to be confused with Consumer Tax Relief of New Jersey: that was started in 2012.   Looks like the California version started in December 2010.  They quoted a $3500 fee for a client I offered a $1200 fee too.

Buyer beware.  Their website:  and  BBB record

6. Ideal Tax Solution, LLC, Costa Mesa, CA, May 6, 2010.
When a company has a C plus rating at the BBB with just two years in the tax resolution business it is JUST NOT A GOOD SIGN.  I previously appreciated one of their staff members sending a biography.  But good customer service should start early.

I should also mention that this company's web presence has dropped dramatically -- look at the bottom of my article on Alexa ratings: Alexa Ratings Might Predict Tax Resolution Company's Health?

 I also didn't like the way one of their staff members pitched a $5000 Offer case to someone who probably should have done bankruptcy.  But I will chalk that up to the representative not knowing all of the facts of the case.  Their website:  BBB record:  BBB record

7.  National Tax Solutions, San Francisco, CA , December, 2010.
 Company plummeted to an F rating at the BBB and in early 2013 - it still is an F rating:   BBB record  Slick site. National Tax Corp   They can be reached at 1-800-712-7200.   Saw their ad on Google. They also have another site which near the top of the google list:  I'll say one thing: they're good at marketing at least :)

8. Tax Law Advocates, Costa Mesa, CA December 2010,  TAX LIEN MAILER
I moved Tax Law Advocates to the bad list after hearing about an interview they did in October 2013 with an older lady in Arizona.  This lady owed the IRS $38,000 and the State of AZ about $23,000 - she had already set herself up in payment plans with both agencies.  Although her income was low - her expenses were low too and she showed the ability to make her payments.  An associate at Tax Law Advocates told her she should be able to settle both of her debts.  Their fee to do that?  $4000.00.  You got to wonder: if you are going to do an experimental case - where a client MIGHT settle (very unlikely on this case) - you might want to quote a lower fee - that the client might not regret.  But $4000?  That is a BBB complaint waiting to blow up in their face.

This interview might be atypical and some "sales" guy got out of line.  Nonetheless, I just can't recommend this company if that can't reel in people who spout of fees like that to do the impossible.

Their  BBB/BCA listing  Tax Law Advocates is still operating as of Summer of 2013 . Their website.   They send out a TAX LIEN official mailer as described here:  Tax Lien Mailers: An Overview  A client sent a recent mailer from them that says:


You need to contact us immediately upon receipt of this notice.

(Kind of implies that they are a government agency themselves?) The phone # listed on this mailer is 1-877-960-4861

For what it's worth: Southern California tax relief companies have an abysmal survival record -- only one company out of 20 is still alive  that were started in 2006 or earlier!  Old Tax Relief Firms Survival Rate - Very Poor   For their customer's sake, let's hope these guys buck these odds. You can also read MORE about the Tax Lien Mailing Phenomenon -- HERE.

9. Iconic Tax Solutions, Houston, TX   May 2012
Looks like ex-employees of Taxmasters - started a tax resolution firm. The name I see associated with this company is Scott Curley.  Getting a F rating at the BBB after less than 2 years in business is simply NOT A GOOD SIGN.  Their BBB record: BBB record Their website:

10. Global Resources, LLC, Chicago, IL 2011
Stumbled upon this company - and learned of their Door-to-Door sales to business tax liens - pioneers in that bold marketing.  The story about the liens is here:
Story on Door-to-Door tax lien visits
Their D plus Rating at the BBB is here:  BBB record and that is why they are on this "Not-Recommended" list.

Sadly, the final way station for these companies is the  Graveyard .  Not recommended companies that were once on this include:   1. JK Harris 2. Taxmasters. 3. Roni Deutch, 4. American Tax Relief 5. Associated Tax Relief 6. Nationwide Tax Relief and many others...

Bottomline: dishonesty is not a good long-term business practice.